What Our Customers Say

quoteZanzibar is saving time of our staff members and it's saving us money. It is making our procurement processes slicker and more efficient and it means that we can get real services for our front-line staff to help customers faster and more efficiently. There is no better way of doing things in Governmentquote

David Smith , Commercial Director, Department for Work and Pensions

quote"The most impressive part of working with ProcServe is the individual staff. They are fantastic to work with, very capable and extremely committed. They are also really enthusiastic and if you speak to our customers you will hear exactly the same."quote

Robert Knapman, Director of eCommerce, Buying Solutions

quoteWe opted for a 'highly configurable', almost-but-not-quite bespoke application and got exactly that. The range of figurable parameters in ProcServe Resource Manager and the permutations thereof is awesome.quote

Jerry Kelk , IT Manager , ICOM

quoteHaving seen how easy it is to configure alerts [in ProcServe Resource Manager] we will now be introducing it into our credit control process to target a reduction in outstanding debtor days from 40 to 37.quote

Russell Bridge, Operations Director, Kafevend

quoteI view NHS eTrade (Zanzibar) as being the total collaborative solution for the NHS having significant back-end integration for NHS trusts and suppliers, not just the large suppliers but all suppliers both large and smallest. This is particularly significant to trusts that all have a significant 'tail' of suppliers who account for significant transaction volumes. Using the NHS eTrade service will enable every company to become eEnabled very quickly and for trusts to have access to supplier managed catalogues; a very significant benefit by implementing the service.quote

Mansel Chamberlain, Advisor to the NHS and former Procurement Director, North West London Procurement Confederation

At A Glance...

  • ProcServe provides access to catalogues containing approximately 3 million products/services

  • ProcServe provides solutions to over 10,000 procurement professionals in organisations with over £10 billion of spend on goods and services

  • ProcServe provides you access to over 140 million suppliers

  • ProcServe won the MCA Award for Operational Efficiency in 2008

Why Are We Different?

  • Fast - Out of the box solutions which can be implemented in hours

  • Flexible - Fully configurable solutions for buyer and supplier content and transactions

  • Secure - Managed services delivered using infrastructure accredited to Government
    Security standards

What Our Customers Have Achieved...

  • 1% - 98% increase in contract compliance

  • A 50% reduction on the price of key product lines by sourcing through ProcServe marketplaces

  • Gross saving of £3 million per annum for removal of invoice scanning solution

  • 5% improvement in the price of goods by using supplier contracts