Our Customers
Customer Spotlight
Department for Work and Pensions
The Department for Work and Pensions (DWP) is the largest government department in the Government of the United Kingdom, created in 2001.The department has over 100,000 staff and makes up 25% of the UK Civil Service.
The DWP recognised the need for a system to support externally hosted catalogues and needed a simple process for transformational procurement. They recognised the value and capability of the Zanzibar Managed Service delivered by ProcServe and wanted to support the UK's national strategic initiative.
In the recently published OGC Procurement Capability Reviews, DWP was listed as being well placed in their effective use of procurement tools and techniques including Zanzibar. The Review commended DWP on having 'strong performance management, and a potentially world-class purchase to pay platform, with Oracle and Zanzibar'.
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Teign School
Teign School in Devon is a foundation of 11-18 comprehensive schools with approximately 1,300 pupils. Previously a grant-maintained school, its bursar for the last 12 years, Kingsley Matthews, is supported in his role by Lorraine Hill, the finance officer. Teign School was the first school to place an order through OPEN in March 2007.
Imperial College Healthcare NHS Trust
Imperial College Healthcare NHS Trust was created in October 2007 by merging St. Mary's NHS Trust and Hammersmith Hospitals NHS Trust. Now the largest Trust in the country, they have come together to establish the UK's first academic health science centre.
Imperial was one of the first adopters of Zanzibar and they completed their first live transaction through Zanzibar in June 2006. Zanzibar, delivered by ProcServe, was selected for its ability to improve management information, reduce administrative burden time and placing transactions, increase visibility of contracts with suppliers and the associated agreed prices and remove invoice discrepancies.
Gwalia Housing Association
Grŵp Gwalia Cyf is a leading provider of social housing in south and mid Wales, managing over 5,500 high quality, affordable homes and meeting the needs of a broad and diverse range of people in the community. Grŵp Gwalia Cyf is committed to the building and maintenance of high quality social housing at affordable rents in sustainable communities. It supports its group companies and agency associations in their endeavour to deliver an efficient and effective service to their stakeholders.Grŵp Gwalia Cyf is one of the first adopters of the xchangewales programme.
Communities and Local Government (Communities)
Communities and Local Government manages the UK government's agenda to create prosperous and cohesive communities, offering a safe, healthy and sustainable environment for all citizens. It spends over £200 million on goods and services to support this aim.
Zanzibar, delivered by ProcServe, was chosen by Communities and Local Government to support their drive towards improving their procurement processes, including reducing paper, reducing manual errors, ensuring consistent pricing from suppliers, and streamlining the enablement of new suppliers.
Source One
Since 1985, Source One has been providing integrated business solutions to government agencies and corporations nationwide through value-added products and services. Source One offers clients the resources, management systems, proven processes, and business expertise to manage diverse, complex contracts regardless of geographic location to help meet business challenges.
Q Associates
Q Associates is an independent provider of end-to-end IT Infrastructure and data management solutions from consulting, auditing, design and supply through to implementation and integration. Q Associates use ProcServe solutions to send and receive orders and invoices to their suppliers.
Argyll and Bute Council
Argyll & Bute Council use ProcServe's Supplier Portal. This enables them to trade electronically with their suppliers and remove all legacy paper based transaction processes.
Aexxdis
Originally established in France, Aexxdis currently provides a range of storage, pick, pack and delivery services, for the distribution of healthcare, pharmaceutical and medical device products to hospitals, retail pharmacies and medical professionals across Europe. With a continuing emphasis on innovation and quality, Aexxdis is spearheading the uptake of value-adding supply and distribution practices, including the outsourcing of key hospital logistic services e.g. enabling "direct to care" unit and "direct to patient" practices. Ease of integration and operation with hospital and supplier systems is critical to the secure provision of products, where ProcServe provides a cost-effective, flexible and responsive platform to support day-to-day business activities.
